PC Support

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SERVICES

Desktop and Laptop Repairs

PC PLAYGROUND specialises in the repair and upgrade of computers, laptops - notebooks and desktops. By combining the latest technology and the skills of highly experienced technicians no job is too small or too large for our customer driven team.

Our support staff can perform repairs on laptops even if the products are not purchased from us. We have access to notebooks parts for most major brands.

The Service Computer Repair is dealing with the diagnosis of your Computer problem, and identification of defective parts (hardware) or Software issues and includes:

• Identification of problems of the computer and the peripherals.
• Check for proper operation.

The cost of parts is not inluded.

Computer Setup

The service includes:

• Installation of peripherals and testing (monitor, keyboard, mouse, webcam).

• Windows configuration and startup.

• Installation of drivers and software needed for proper computer operation.

• Check that all software and drivers are working properly.

• Peripheral Testing

Peripheral Setup

The Peripheral SetUp Service includes:

• Installation - Connect the peripherals.
• Installation - Install Drivers and software related to the proper operation.
• Final check for proper operation of the drivers and software.
• Training on the basic use of the peripheral.

Windows & Application Installations - Installation of OS and Software

You just bought your computer and you want to install MS Windows and MS Office?
Do you want to upgrade the old version of your operating System?
Did you obtained a new software and you need assistance from a specialist?

The Service OS & Application Installation includes the installation and basic configuration of several types of software according the following:

Installation of MS Widnows and MS Office. Training on Windows basic operation.
Installation of several software. It may requires the purchase of the software.
Customer and our technitian need to agree the type and version of software to install.

Computer Upgrades

Is your computer slow or Windows do not boot?
Do you wish to improve the sound and vision so you would be able to enjoy games, favorite movies and music you wish?
Take advantage of this service for every Desktop or Laptop no matter what the warranty terms are. Even is the machine is not on of ours we can guide you fast and reliable for any upgrade you want to do.

The Upgrade Service Includes:

• Installation of optical media (Blu-Ray, DVD-RW), Hard Drive, memory, graphics cards, network card, etc.
• Installation and Configuration.
• Quality and Trouble free check up.
• Training on basic use of components installed. * The purchase of parts is necessary.

File Backup & Recovery - Back up Setup and Cloud Computing Services

Loosing your data can happen at any time and is really distracting! Internet is an unlimited source of information, fun, and entretainment for all. On the other hand, is a place where many dangers exist. Images, files, projects that we have worked for months may dissapear or damaged because of some issue on the hard drive or memory, attack by a virus during our regular internet surfing, or due to compatibility issues for a software we tried to install.

Our service experts can create back up copies of all your personal or company data so you will be safe. The Back-Up support service gives you the ability to save backup files anywhere else you want for your own security. Cloud computing services also quaranties that sensitive data is not stored localy but is backed up securelly on a private Internet based server that can be acessed any time and from any point with ease-of-access.

The length and cost of the service depends on the volume and media of storage available.

Customer care

PC PLAYGROUND can supply new desktops or laptops. Our order system combines the benefit of the latest and greatest in the market while keeping prices at the lower cost. This allows our customers access to printers, scanners, software, inks, webcams and general peripherals directly from the manifacturer's site. While we are geting the hardware you need from our parters in UK allows overall better prices in general. We also specialise in Low Energy PCs which can consume less energy than conventional computers.

Technical Support

PC PLAYGROUND provides a wide range of support options on all products sold from the site, as well as supporting 3rd party purchased products on an individual basis. Products within warranty period will be repaired according to the individual terms of the warranty. For products outside the warranty period, an evaluation and cost quotation will be performed free of charge, to determine the options available to the customer. Our company provides both on and off site support and remote support where available.

Remote Support

This new and valuable feature is available to all our hardware customers. An excellent tool for configuration and software issues, remote support can reduce the time to service by 90%, by providing instant access to the support team. This is ideal for virus removal, system file repairs, program installation, etc. We also offer this service to businesses for purposes of backup verification and assisting users with any technical issues experienced in an office environment. Remote support is also perfect for those customers who are travelling and cannot reach our local support staff. Internet access is required to use this service.

Callout and Maintenance - ON SITE SUPPORT

For problems that need to be resolved on-site PC PLAYGROUND have a dedicated callout service. This not only allows us to respond to problems which cannot be looked at in our workshops but also allows us to install or configure any new customer product or service ensuring continuation of care until completion of the work. Our company can provide IT contract services. This assures guaranteed response times, inclusive servicing hours and reduced labour rates for clients who need to have their IT up and running with the minimum of disruption should a problem occur.

The service is suitable if you want to avoid moving around to solve your technical problems. You just have to call us and a trained technitian will be with you. The service is available in Nicosia only.

Website Design and Internet Services

At PC PLAYGROUND, we are a diverse group of thinkers that share one common goal: Help people get their ideas online. In addition to offering a fast and reliable infrastructure at an affordable price, this also requires providing our customers with user friendly tools to build their websites. Whether you are a hobbyist or not, we can help you cut down the amount of time you spend on building websites.
Specialising in general website design, content management systems and e-commerce we can provide a bespoke solution for any customer requirement. We currently have domain names registered with us. This number grows daily as new customers take advantage of our services. We can provide also hosting, domain name and email packages with the addition of search engine optimisation services.

For Website Design and Web Services call Lefkios at 96579842